Deep Dive |

Generative AI

Using
GenAI
Safely

Deep Dive: Generative AI

Using
GenAI
Safely

From hype to implementation: how companies can use generative AI successfully and safely

Generative AI (GenAI) has conquered many areas of business in record time – from automated content creation to intelligent decision support. However, there are numerous challenges between the first pilot projects and measurable business benefits: technical complexity, sensitive data, security issues and, last but not least, changing processes and mindsets.

H&Z.digital helps companies to integrate GenAI into their organization in a targeted and sustainable manner – securely, scalably and with business relevance.

The advantages of generative AI

Finding a solution faster

GenAI significantly accelerates information processing. Large volumes of data are analyzed in a matter of seconds, relevant content is automatically summarized and well-founded decisions can be made in the shortest possible time – whether by text input, voice or seamlessly embedded in existing applications.

More efficient processes

Recurring tasks in areas such as purchasing, reporting or knowledge management can be intelligently automated with GenAI. This frees up valuable time for specialists to focus on strategic activities and enables companies to measurably increase their operational efficiency

Simplifying access to knowledge

The use of RAG (Retrieval Augmented Generation) and intelligent knowledge bases makes internal expert knowledge systematically usable. Employees receive context-accurate answers to complex questions – at any time, securely and without lengthy searches.

Individual tools instead of one-size-fits-all solutions

GenAI applications can be tailored specifically to roles, processes and data structures in the company. Whether legal chatbot, controlling assistant or knowledge database – each solution is as individual as your use case.

Scalable architecture

GenAI can be introduced on a modular basis – from initial quick wins and productive MVPs through to a company-wide platform solution. This creates sustainable, scalable solutions that grow with your requirements.

Empowering employees

Thanks to intuitive interfaces, targeted workshops and prompt toolkits, GenAI is within everyone’s reach. Employees are not replaced, but empowered – to become active co-creators of the digital transformation.

Ensuring compliance & security

With private LLMs, GDPR-compliant data processing and controlled hosting models, GenAI offers maximum security even in sensitive areas. This is how innovation succeeds with responsibility.

Opportunities & risks of using generative AI

Generative AI opens up new opportunities for companies – from increased efficiency and intelligent automation to data-based decisions in real time. At the same time, the use of this technology also brings challenges: data protection, ethical issues and organizational change are just some of the aspects that need to be taken into account. Implementing GenAI sustainably and securely requires a balanced view of the opportunities and risks – technological, legal and cultural.

Challenges

  • Improper data processing can lead to data breaches and compliance risks.
  • Without change management, GenAI initiatives are often met with skepticism and rejection
  • Unsuitable use cases cause effort without relevant added value

Opportunities

  • GenAI reduces manual effort and supports the shift towards a more strategic way of working
  • Companies reduce costs through more efficient processes and less manual effort
  • Context-based AI analyses make decisions faster and more informed

Our consulting approach: from vision to impact

Our GenAI projects follow a proven transformation model that combines strategic objectives with operational implementation – iteratively, impact-oriented and in partnership.

GenAI Vorgehen
Optimize
After go-live, we ensure usage, optimization and scaling - including governance, monitoring and compliance.
Envision
Together, we define your GenAI target picture, identify use cases and check feasibility - with a focus on compliance, IT and users.
Engage
We prioritize use cases and strengthen your organization with workshops, training and toolkits for the secure and targeted use of GenAI.
Transform
Whether smart front ends, API-based workflows or RAG-supported knowledge integration - we ensure that GenAI fits securely and scalably into your IT landscape. From conception to go-live.
GenAI Vorteile
40% Less time spent on repetitive tasks such as writing emails, creating reports and planning meetings.
50% Time savings in content creation through the use of GenAI tools such as ChatGPT.
30% Faster decision-making by analyzing large data sets and providing insights.
25% Increased productivity, as employees can concentrate on more value-adding activities.

Use Cases – How GenAI works in practice

Contract Intelligence

With GenAI, you can automate contract analyses, identify risks at an early stage and compare clauses semantically – even in different versions or languages. Voice-controlled queries, automatic alerts and a central view of relevant contracts make contract management more efficient and secure.

Procurement Assistant

Our AI-supported purchasing assistant analyses live data, evaluates suppliers, visualizes potential savings and simulates scenarios – e.g. for tenders or pooling. This allows you to make strategic purchasing decisions more quickly and on a more informed basis.

Controlling & Reporting

GenAI takes over the tedious preparatory work for your reporting: automatic analyses, text summaries, KPI evaluations and voice-controlled report generation. You get clear insights – faster, more consistent and individually tailored to your reporting setup.

Knowledge management

With intelligent, interactive knowledge bases based on RAG, you can restructure internal knowledge: employees can find information precisely and contextually – using natural language and in securely hosted LLM environments. Ideal for HR, IT, Legal or Customer Service.

Whitepaper: GenAI – Talk Responsible to me

A strategic guide for the responsible use of generative AI in companies

Read

the White-

paper!

Services

Use Case Scoping

We identify relevant GenAI use cases in your company – prioritized according to business impact and technical feasibility. In this way, we create a sound basis for the targeted and effective use of generative AI.

GenAI Roadmapping

We develop a customized roadmap with specific use cases, technology paths and implementation steps. You receive a clearly structured plan for a scalable and secure introduction of GenAI in your company.

Prompt Engineering

In interactive workshops, we work together to develop structured, targeted prompts for your specific use cases – comprehensible, reusable and efficient. You will also receive tried-and-tested prompt templates, role-related instructions and quality criteria for professional prompt standards.

GenAI Workshops & Enablement

In practical workshops, we impart know-how on GenAI, prompt-based work and use case creation. Your employees will learn how to use and develop GenAI safely, creatively and effectively in their day-to-day work.

Data Processing & LLM-Hosting

We support you in the secure and GDPR-compliant use of GenAI – from data preparation and the development of RAG architectures to integration into your existing infrastructure. We rely on flexible hosting models: local, in the cloud or hybrid.

Tool Development & Integration

We develop individual GenAI tools such as chatbots, knowledge assistants or text analysis services – tailored to your processes, easy to integrate, scalable and with direct added value for your organization.

System Integration & Process Connection

Our GenAI solutions can be seamlessly integrated into your existing system landscape – whether Microsoft 365, SAP, Jira or others. In this way, we ensure efficient, consistent use without system discontinuities.

Change Management & Rollout

We support your organization during the GenAI rollout – with a focus on acceptance, training, responsibility and compliance (GDPR, EU AI Act). The goal: sustainable empowerment of your employees and safe handling of the technology.

GenAI Governance & Safe AI Frameworks

We support you in setting up secure GenAI governance with roles, guidelines, monitoring and compliance standards. This enables you to ensure regulatory security and responsible handling of GenAI.

Safety & Responsibility: Our Safe AI Framework

We develop GenAI solutions responsibly – based on our Safe AI principles:

Safe AI Prinzipien

Alignment with Human Values

Our solutions ensure that GenAI behaves ethically and complies with social norms and principles.

Avoidance of Bias

We ensure fairness by recognizing and mitigating biases in data and algorithms - for fair results.

Data Protection and Security

Our AI solutions prioritize the protection of user data and ensure the secure handling of sensitive information.

Transparency and Comprehensibility

We offer AI systems with clear, interpretable decision-making processes to build trust and understanding.

Showcase: Our own SafeAI “Lizzy”

The project was a bespoke model using proprietary H&Z data running on the RAG architecture.

Our internal LLM “Lizzy” was developed specifically for the requirements of H&Z – with a clear focus on data security, efficiency and maximum relevance for our daily project work. By combining Retrieval Augmented Generation (RAG) with company-specific knowledge, we can provide precise, contextualized answers – in real time and based on our own expertise.

Lizzy Mockup Safe AI

Ready for the next step?

H&Z.digital is your partner for the structured, secure and effective introduction of Generative AI. With interdisciplinary teams, a sound understanding of technology and practical implementation expertise, we take GenAI from idea to impact – with head, heart and hand.

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Technologies

Do you have any more questions? Then simply contact us!

Locations

 

South

H&Z.digital GmbH

Max-Joseph-Str. 6

80333 Munich

 

North

H&Z.digital

Rosenstr. 2

26122 Oldenburg

 

T +49 89 215 362 320

M info@hz.digital